ALABAR, T. TIMOTHY, and HADIZA SAIDU ABUBAKAR. “IMPACT OF EMPLOYEE EMPOWERMENT ON SERVICE QUALITY- AN EMPIRICAL ANALYSIS OF THE NIGERIAN BANKING INDUSTRY”. British Journal of Marketing Studies 1, no. 4 (December 13, 2013): 32-40. Accessed March 14, 2025. https://bjmsjournal.org/index.php/bjms/article/view/20.