Huq Bin Shahriar S, Ul Islam and Md. Fayjullah Khan M. Effectiveness of Service Innovation, Where Service Failure is an Imperative Issue for a Small Food-Service Brand: Case Study Approach. bjms [Internet]. 2018Jul.2 [cited 2025Mar.14];6(3):46-9. Available from: https://bjmsjournal.org/index.php/bjms/article/view/221